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     4Site System Requirements
System Specifications
 
 
 
System Requirements

When considering 4Site for your organization or any CMMS (Computerized Maintenance Management Software) product for that matter, it is imperative to find out exactly what type of hardware and software requirements are demanded by the product.

This page lists the hardware and software requirements of minimum basic 4Site operations, all the way up to large volume power user needs. You will easily be able to determine which departments can begin with their existing architecture, and which may require system upgrades for the increased activity.

  Hardware System Requirements

4Site Client

Casual User (or Thin client using Citrix/Microsoft Terminal Services):

As a minimum, a Pentium machine running windows 95/98 or better is required. Main memory should be at least 16Meg and Casual Users will need at least 10MB of disk space for system files that allow 4Site to be run from a file server.

Standard User:

These clients need at least a Pentium II machine running windows 95/98 but NT, 2000 or XP is preferred. Main memory should be no less than 32MB with at least 50MB of disk space for system files and local copies of frequently used programs.

Power User:

This type of client requires a Pentium II, III, IV or better running NT, 2000 or XP.  Main memory should be no less than 64MB with 200MB+ disk space allocated for local copies of 4Site programs and related files.

Mobile User:

Mobile users will need devices running Microsoft’s Pocket PC 2002, Pocket PC 2003 or Windows CE with Pocket Internet Explorer 2.0 or better installed. These devices will need wireless ability using 802.11b or better.

4Site Database Server

1 to 20 Users:

As a minimum, a Pentium II server running NT Server or better is required.  Main memory should be no less than 64MB and at least 500MB of disk space is required to load the operating system, database engine and a demonstration database instance.  Disk space requirements increase as additional databases are created or production database volume rises.  Fast access hard drives and a large bandwidth network connection would greatly improve performance.

20+ Users:

At this point, the server needs to be in the large workgroup (20-50 users) or enterprise server (50-100+ users) area.  Main memory should be 256MB+ and 1Gig+ disk space depending on number of simultaneous users, level of user activity, and overall data storage needed.  Although it is suggested that NT Server, 2000 Server (or 2003 Server) be used for the operating system, any form of Unix that supports your database may be an option.  Once the user count exceeds 50 to 100, serious consideration should be given to using multiple processors and high speed SCSI RAID systems.  As stated above, fast access hard drives and a large bandwidth network connection would greatly improve performance.

4Site File Server (Optional) *

This machine houses common files used by 4Site.  It should be at least a Pentium II based machine running windows 95/98, but windows NT, 2000, 2003 or XP should be considered for their improved file system operations.  Main memory should be no less than 64MB and 500MB+ of disk space is required to house 4Site programs, related files, and shared user-created attachments.  Fast access hard drives and a larger bandwidth network connection would greatly improve this machines usefulness.

4Site Batch Server (Optional) *

This machine is an optional printing/processing machine.  It should be at least a Pentium based machine running windows NT, 2000 or 2003 but could use 95, 98 or XP if required.  Main memory should be no less than 32MB and at least 50MB of disk space for system files and local copies of frequently used programs.

*   Database services, File services, Batch Services and Mobile Services may be combined onto a single server with adequate resources, but environments having over 25 users should look into off-loading some of this processing to dedicated servers.

Terminal Services/Citrix Server (Optional)

This optional server will allow thin client operation on low-speed connections.  The number of concurrent user sessions will determine whether this machine can be a 256MB Pentium IV running windows 2000 or a multi-processor Xeon running server 2003 having a few GB of main memory loaded.  This machine’s connection to the database server should be highest bandwidth possible, to handle the multiple user connections.

Network Requirements

Every machine listed above requires the ability to connect with the network.  Bandwidth requirements are dependant on the amount of activity between machines.  High-speed communication would be preferred between Power users and the File/Database servers, conversely Casual (Thin client) users can operate remotely using only a dial-up connection.

If the 4Site Mobile system is used, wireless access points will be needed for full coverage of any area that mobile devices will be used.  Encryption and authentication can be enabled, as long as the mobile device supports the same security features.

  Software Requirements

SQL Database Software

4Site can run against Microsoft's SQL Server (version 7, 2000 or 2005) or ORACLE's database engine (version 8, 9, 10 or higher).  Whether you need the Personal, Standard or Enterprise versions of these packages will depend on your user count and operating system environment.

Reporting Software (Optional)

Since 4Site stores data in a SQL Database, any SQL reporting tool may be used, including Microsoft Excel or Microsoft Access.  4Site includes the runtime files needed to display its reports pre-written using Crystal Reports 8.5, but customers wishing to modify these reports or generate their own, will need to purchase the designer component of Crystal Reports from Seagate Software.

Faxing Software (Optional)

Faxing documents such as purchase orders to suppliers can certainly help to streamline the procurement process.  4Site utilizes Symantec's WinFax Pro software for any required faxing.  Since 4Site also maintains a queue of documents to be faxed, a dedicated fax server can then transmit these documents at a time when phone rates are less expensive.  With this configuration all users can fax while only a single copy of WinFax Pro is required.

E-mail Software (Optional)

Although 4Site has its own messaging system included, 4Site can also send and receive messages from any MAPI-compliant messaging system.  For example, Microsoft's Exchange Server messages can be accessed using Microsoft's Outlook as a client.

Remote Assistance Software (Suggested)

For on-line assistance, 4Site technical staff suggest that a remote desktop package such as Symantec's pcAnywhere be installed on one machine that technicians can use to diagnose problems directly on your site.  For the extra security, users may wish to have either Citrix or Microsoft's Terminal Services installed for outside access.

  Personnel Requirements

4Site Contact Person (Suggested)

Since 4Site can be tailored to your environment, we suggest that at least one employee be trained and available to quickly answer the usage issues about how 4Site is being used in your business.  4Site technical support and even trainers can then be contacted for any additional issues.

Database Administrator (not required)

4Site installation staff will configure your database server to perform regular backups and system maintenance without the need of a full-time database administrator.  Any additional administrative tasks can be resolved with the assistance of 4Site technical support staff.

   Related Sections:

Other 4Site customer support services offered:

 4Site Frequently Asked Questions
 4Site Downloads
 4Site Request System
 Contact 4Site Support

To receive additional information or discuss your concerns and requirements contact a member of the 4Site team.

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